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Common queries answered

Frequently asked Questions

As soon as payment is completed, we begin processing all paperwork to ensure delivery is as quick as possible. Often this takes about a week or two, for some cases it may take a few days. However, we always keep our clients updated.

If you change your mind on your purchase before shipment, there is a greater chance to get a quick refund. However, we deduct what ever expenses were inquired in the process of preparing your order for shipment.

You can always login to your account and update this information. Also, you can visit our live chat assistant for help.

Once your order ships, you will be provided with all the necessary shipping/ tracking information.

Basically, we only offer client assistance via email. However, our live chat assistant will always be available for a one on one conversation. Here, you can also post whatsoever question you have about your purchase.

We offer world wide shipping.

We always ensure to put your package in order taking into consideration the possibilities of damage and lost. We will do what we have to do to ensure your order arrives in one peace.

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